Guest messaging software allows hotel operators and employees to establish a personalized communication channel with individual guests for the purpose of notifications, instructions, or service. These tools ensure optimal guest experiences and staff workflows through timely messages and responses. Guest messaging platforms are used by hotel receptionists and concierge attendants to complement traditional phone systems, and relevant messages are relayed to hotel managers, housekeeping crews, and room service specialists as needed. Proper use of these tools among hotel staff and guests can eliminate or greatly reduce phone call volume, ensure guest complaints or requests are addressed in a timely manner, and generally help provide the best possible customer service.
The report offers detailed coverage of Hospitality Guest Messaging Platforms industry and main market trends. The market research includes historical and forecast market data, demand, application details, price trends, and company shares of the leading Hospitality Guest Messaging Platforms by geography. The report splits the market size, by volume and value, on the basis of application type and geography.
The report forecast global Hospitality Guest Messaging Platforms market to grow to reach xxx Million USD in 2020 with a CAGR of xx% during the period 2021-2025.
First, this report covers the present status and the future prospects of the global Hospitality Guest Messaging Platforms market for 2015-2025.
And in this report, we analyze global market from 5 geographies: Asia-Pacific[China, Southeast Asia, India, Japan, Korea, Western Asia], Europe[Germany, UK, France, Italy, Russia, Spain, Netherlands, Turkey, Switzerland], North America[United States, Canada, Mexico], Middle East & Africa[GCC, North Africa, South Africa], South America[Brazil, Argentina, Columbia, Chile, Peru].
Key Companies
HelloShift
LiveRate
TrustYou
ReviewPro
Whistle Messaging
Zingle
ALICE
Kipsu
Quore
Quicktext
Go Moment
Bookboost
Zuzapp
At the same time, we classify Hospitality Guest Messaging Platforms according to the type, application by geography. More importantly, the report includes major countries market based on the type and application.
Market Segment as follows:
Market by Order Type
Cloud Based
Web-Based
Market by Application
Luxury & High-End Hotels
Mid-Range Hotels & Business Hotels
Resorts Hotels
Boutique Hotels
Others
By Region
Asia-Pacific[China, Southeast Asia, India, Japan, Korea, Western Asia]
Europe[Germany, UK, France, Italy, Russia, Spain, Netherlands, Turkey, Switzerland]
North America[United States, Canada, Mexico]
Middle East & Africa[GCC, North Africa, South Africa]
South America[Brazil, Argentina, Columbia, Chile, Peru]
The research provides answers to the following key questions:
• What is the estimated growth rate and market share and size of the Hospitality Guest Messaging Platforms market for the forecast period 2021 - 2025?
• What are the driving forces in the Hospitality Guest Messaging Platforms market for the forecast period 2021 - 2025?
• Who are the prominent market players and how have they gained a competitive edge over other competitors?
• What are the market trends influencing the progress of the Hospitality Guest Messaging Platforms industry worldwide?
• What are the major challenges and threats restricting the progress of the industry?
• What opportunities does the market hold for the prominent market players?