Steve Smith
Steve Smith
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QuickBooks Error 6069: Streamlined Solutions for Busy Professionals

QuickBooks is a crucial software for many businesses, providing essential tools for managing finances. However, errors such as QuickBooks Error 6190 816 can arise, disrupting business operations. This error often occurs when there is a discrepancy between the transaction log file (TLG) and the company file (QBW), or when multiple users try to access the file in single-user mode. This comprehensive guide will help you understand and conquer QuickBooks Error 6190 816, ensuring smooth and efficient financial management.

What is QuickBooks Error 6190 816?

QuickBooks Error 6190 816 is typically encountered in multi-user environments. It indicates that another user is accessing the company file in single-user mode, or there is a mismatch between the TLG and QBW files. The primary causes include:

  1. TLG and QBW File Mismatch: When the transaction log file does not match the company file.
  2. Single-User Mode Conflict: Another user logged in while the company file is in single-user mode.
  3. Corrupted Company File: Data corruption or network issues.

Solutions to QuickBooks Error 6190 816

To resolve QuickBooks Error 6190 816, follow these detailed steps:

Solution 1: Run QuickBooks File Doctor

QuickBooks File Doctor can diagnose and repair common errors:

  1. Download and Install the QuickBooks Tool Hub from Intuit’s website.
  2. Open the Tool Hub and click on Company File Issues.
  3. Select Run QuickBooks File Doctor.
  4. Choose your company file from the drop-down list, or browse to find it.
  5. Select Check your file and click Continue.
  6. Enter the QuickBooks admin password and click Next.

QuickBooks File Doctor will scan and repair the file.

Solution 2: Rename .ND and .TLG Files

Renaming these files can fix the issue:

  1. Open the folder where your company file is located.
  2. Find the files with extensions .ND and .TLG (e.g., CompanyFile.qbw.nd and CompanyFile.qbw.tlg).
  3. Right-click each file and choose Rename. Add .old to the end of each file name (e.g., CompanyFile.qbw.nd.old).
  4. Open QuickBooks and try to access your company file again.

Solution 3: Ensure No User is Logged In

Make sure all users are logged out:

  1. Log out all users from QuickBooks.
  2. Restart QuickBooks on the host computer.
  3. Switch to Multi-User Mode via the File menu.

Solution 4: Correct Hosting Settings

Verify hosting settings are correct:

  1. Open QuickBooks on the server computer.
  2. Go to the File menu and then Utilities.
  3. If you see Stop Hosting Multi-User Access, hosting is enabled. If not, select Host Multi-User Access.

Solution 5: Check Folder Permissions

Ensure the folder with the company file has the right permissions:

  1. Right-click the folder and select Properties.
  2. Go to the Security tab.
  3. Ensure all users have full control permissions.

Preventative Measures

To avoid encountering QuickBooks Error 6190 816 in the future, follow these best practices:

  • Regular Backups: Regularly back up your QuickBooks data.
  • Update QuickBooks: Keep your QuickBooks software updated.
  • Network Maintenance: Ensure your network is stable and secure.

Accounting & Bookkeeping Services For Your Business can also help manage and prevent such errors by maintaining your financial records accurately and efficiently.


QuickBooks Error 6190 816 can be disruptive, but with a clear understanding of its causes and solutions, you can quickly resolve it and maintain smooth business operations. Regular maintenance, software updates, and the use of QuickBooks tools like File Doctor are key to preventing this error from reoccurring. By following this comprehensive guide, you can ensure that your financial management remains uninterrupted and efficient.

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